What would you say to guests when a character is on a break?

• A. Ignore guests
• B. Pretend nothing is happening
• C. Explain that Minnie is on a short break and will return soon
• D. Say the character is permanently on break

Answer: (C)

When a character is temporarily unavailable, the main idea is clear, respectful guest communication that sets expectations without breaking the magic. Saying that Minnie is on a short break and will return soon does this well: it acknowledges the moment, reassures guests that she’ll be back shortly, and keeps the experience positive and immersive. This approach provides a straightforward update, avoids implying a permanent absence, and helps guests plan their visit around the character’s return. Ignoring guests or pretending nothing is happening misses the moment of interaction altogether, while claiming a permanent break creates unnecessary disappointment and confusion. The chosen phrasing balances honesty with hospitality, preserving the guest experience.